Terms of Service
Last updated October 31, 2023
Here is a list of main Chatbase affiliate program terms you should know about before signing up:
- Self-referrals are not allowed (signing up for Chatbase through your own referral link)
- Engaging in abusive behavior, gaming, or any form of customer deception, including sharing fake discounts on bargain-sharing websites, will lead to the termination of your account.
- The use of any paid advertisements, such as search engine ads (particularly utilizing branded terms or domain names), Facebook ads, YouTube ads, or other similar ads that may rival our marketing efforts and potentially confuse our customers, is strictly prohibited.
- It is strictly forbidden to create any form of representation, including domain names (or misspelled variations), code, designs, imagery, text, videos, or any other means, that could mislead customers into believing that your website is affiliated with or related to Rewardful’s website.
- Creation of websites to solely promote Chatbase software requires a prior written approval from our Affiliate Program Manager.
- We do not work with coupon, bargain or cashback websites.
- In certain situations, we will acknowledge your contribution if you referred a customer, even if they didn't sign up using your referral link or coupon code. If you encounter such a scenario and possess evidence of your referral, please reach out to us, and we will make every effort to assist you.
- If any of the terms outlined in this Agreement are violated, we reserve the right to terminate your affiliate account. Commissions generated through methods that violate our Terms of Service will not be owed or paid.
- After a period of 6 months without any activity, we reserve the right to terminate your account. If this occurs, any unpaid commissions that are below the minimum payout threshold will be voided.
- We maintain the right to modify or revise our Affiliate Program Terms and Conditions whenever necessary.
Affiliate commissions are paid:
- Commissions are paid via PayPal.
- To ensure you receive commissions, you have to provide a valid PayPal email address.
- Minimum payout threshold is $200 USD. Unpaid commissions will accumulate in your affiliate account until you reach this threshold.
- Commissions are paid monthly at the start of every month.
Chatbase Affiliate Program Terms and Conditions
These Affiliate Program Terms and Conditions ("Terms") govern your participation in the Rewardful Affiliate Program ("Program") offered by Rewardful Inc. ("Company"). By enrolling in the Affiliate Program, you are bound by these Terms. We strongly recommend reviewing these Terms thoroughly before becoming a member of our Program.
Enrollment in the Program
1.1 Eligibility: To be eligible for the Program, you must be at least 18 years old and have the legal authority to enter into a binding agreement. Companies, organizations, and individuals are welcome to participate. Accounts registered using automations (e.g. by bots or other means) are not permitted.
1.2 Registration: To enroll in the Program, you must complete the affiliate registration form available on our website. We reserve the right to accept or reject any affiliate application at our sole discretion.
2.1 Promotion: As an affiliate, you agree to actively promote and market Rewardful by sharing your unique referral link or referral code as provided by our software.
2.2 Compliance: You shall adhere to all applicable laws, regulations, and ethical guidelines in your promotion of Rewardful. This includes, but is not limited to, complying with anti-spam laws, privacy laws, and intellectual property rights. You also agree that your website, service or correspondence does not contain any materials that at Rewardful’s sole discretion are considered to:
- 2.2.1 Encourage the display of explicit nudity, adult-oriented material, explicit sexual language, as well as images depicting individuals in suggestive or sexually explicit positions or engaging in activities that are inappropriate or against the law in your specific location;
- 2.2.2 Include content that is violent, obscene, defamatory, libelous, slanderous, or unlawful;
- 2.2.3 Encouraging expressions of hatred, whether targeting an individual or a collective, and regardless of their race, gender, beliefs, country of origin, religion, marital status, sexual orientation, gender identity, or language;
- 2.2.4 Include any materials that violate or facilitate the violation of copyright, trademark, or other intellectual property rights, or that contravene the law;
- 2.2.5 Include “Chatbase” or variations or misspellings thereof in its domain name as keywords in PPC campaigns;
- 2.2.6 Advocate for political or religious ideologies and/or demonstrate affiliations with hate, criminal, or terrorist acts;
- 2.2.7 Encourage gambling activities, encompassing but not limited to online casinos, sports betting platforms, bingo halls, or poker rooms;
- 2.2.8 Contain software downloads that potentially enable diversions of commission from other Partners in our program;
- 2.2.9 Make representations through domain name, code, designs, imagery, video, text or otherwise that makes your website resemble the Chatbase website in a manner which leads customers to believe you are the Chatbase website, business or a legal representative of Chatbase in any way. Creation of separate websites to solely promote Chatbase software requires a prior written approval from Affiliate Program Manager.
- 2.2.10 Offer coupons, rebates, or other forms of kickbacks from your Commission as an incentive. Adding bonuses or bundling other products with Chatbase, however, is acceptable, if prior permission is received from the Affiliate Program Manager;
- 2.2.11 Make false claims and promote non-existing discounts, coupons, bargains or use other misleading strategies to gain traffic through the partner links;
- 2.2.12 Promote any special deal or offer in a way that contradicts the arrangement set forth by the Partner Program Manager when offering such a deal to you;
- 2.2.13 Create pop-unders, pop-ups, frames, iframes, or any other visible or invisible activities that place affiliate cookies without obtaining the consent of the end user, unless the user has clearly and explicitly indicated their interest in accessing specific savings by clicking on a prominently labeled button, link, or image related to that specific deal or discount. In such instances, the links should lead users to the Chatbase website.
2.3 Accurate Representation: When promoting Chatbase, you must accurately represent the Company and its offerings. You may not engage in any deceptive, misleading, or fraudulent practices that could damage the Company's reputation.
2.4 Prohibited Activities: You shall not engage in any activities that could harm Chatbase, its customers, or affiliates. This includes, but is not limited to, using illegal or unethical methods to drive traffic or generate referrals, such as spamming, cookie stuffing, or incentivized referrals. Further restrictions:
- 2.4.1 We do not work with coupon, bargain or cashback websites. Any discounts provided to you must not be displayed publicly. If a non-coupon, cashback or discount website displays a discount or a coupon after receiving prior written consent from our Affiliate Program Manager, user must be able to clearly see such deal/coupon/savings information and details before affiliate cookie is set. (Sites with links to “click here to see coupon” which redirects to the Chatbase website are not allowed.)
- 2.4.2 Your site may not have “Click to see Coupon/Deal” or any variation that redirects to Chatbase website, when there are no coupons or deals available. Affiliates using this tactic will be removed from our program immediately.
- 2.4.3 You may not bid on or use keywords or phrases, such as Chatbase Coupon(s), Chabtase Discount(s) or other phrases implying coupons are available. The use of any incorrect spellings of our brand name, either alone or in conjunction with words like coupon, deal, savings, or any similar variations or synonyms, is strictly forbidden.
- 2.4.4 You may not use any misleading content, messaging, referral links, buttons or images to advertise anything else besides deals that are currently authorized. Your marketing endeavors should have a clearly discernible commercial objective.
- 2.4.5. You have the exclusive responsibility for maintaining and updating the information on your website. For instance, if there are any changes to Chatbase pricing policy, it will be your duty to ensure that this information is updated. In certain cases, we may monitor your site to ensure it remains current, and we will notify you of any changes that we believe could improve your performance.
- 2.4.6 You are limited to creating and using a single account as our affiliate. However, within that account, you are permitted to use multiple domains.
- 2.4.7 Referring oneself, immediate family members, or the company one works for through a referral link is strictly forbidden. This implies that commissions will not be granted for any personal purchases made by oneself, immediate family members, or the affiliated company.
- 2.4.8.Creating another account in our Affiliate Program is not permitted if your previous account has been terminated.
Commission Structure and Payment
3.1 Commission Rates: The details of applicable commission rates can be found on your dashboard once you register for the program. These rates are subject to change at the Company's discretion and will be communicated to you in advance.
3.2 Qualified Referrals: A qualified referral is a customer who signs up for a paid subscription to Chatbase using your unique referral link or referral code. Only qualified referrals are eligible for commission payouts.
3.3 Commission Payouts: The Company reserves the right to modify the payout schedule at any time. Payouts will be made in USD.
3.4 Minimum Payout: A minimum commission threshold of $200 is applied before a payout can be made. Commissions will accrue until this threshold is met.
3.5 Payment Method: Commissions are paid via PayPal. It is your responsibility to provide a valid PayPal email address and update it as necessary.
3.6 If a partner's account remains inactive for 6 months and their balance is $200 or less, it will be deleted from our system. In such cases, any commissions below the minimum payout threshold of $50 will be lost.
Term and Termination
4.1 Term: These Terms will remain in effect until terminated by either party. You may terminate your participation in the Program at any time by providing written notice to the Company.
4.2 Termination for Cause: The Company reserves the right to terminate your participation in the Program immediately if you violate these Terms or engage in any prohibited activities.
4.3 Effect of Termination: Upon termination, you will no longer be eligible to earn commissions. Any unpaid commissions earned before the termination date that are below the minimum payout threshold of $50 will be voided.
5.1 Limited License: The Company grants you a non-exclusive, non-transferable, revocable license to use its logos, trademarks, and promotional materials solely for the purpose of promoting Chatbase as an affiliate.
5.2 Intellectual Property Rights: You acknowledge that all intellectual property rights in Chatbase, its trademarks, and associated materials belong to the Company. You shall not modify, reproduce, or distribute any of these materials without the Company's prior written consent.
Limitation of Liability
6.1 No Warranty: The Company provides no warranty or representation regarding the Program, its availability, or the accuracy and completeness of the tracking and reporting systems. The Program is provided on an "as is" basis.
6.2 Limitation of Liability: In no event shall the Company be liable for any indirect, consequential, or special damages arising out of or in connection with the Program, including but not limited to lost profits or loss of business opportunities.
7.1 Modification: The Company reserves the right to modify these Terms at any time. Any modifications will be republished on your affiliate dashboard with an updated date. Your continued participation in the Program after such modifications constitutes your acceptance of the updated Terms.
7.2 Parties' Relationship: You and the Company are considered separate entities, operating as independent contractors. The provisions in these Terms do not establish a partnership, joint venture, agency, or employment connection between both parties.
7.3 Governing Law and Jurisdiction: The terms will be regulated and interpreted in compliance with the laws of the Province of Alberta. Any conflicts arising from these terms will be exclusively resolved in the courts of that jurisdiction.
By joining Chatbase Affiliate Program, you acknowledge that you have read, understood, and agree to be bound by these Affiliate Program Terms and Conditions.